Switch to fulfillment in 10 working days
Ten working days from signing to the first shipped parcel, if your online store runs on Shoprenter, UNAS, WooCommerce or Shopify and your goods arrive by working day 3. We go through four phases, with the same contact person by your side the whole way.
From signing to the first shipped parcel, for stores with a ready-made connector (Shoprenter, UNAS, WooCommerce, Shopify), if your goods arrive by working day 3.
- Kickoff and free setup · days 1–2
- Inbound and receiving · days 3–7
- Test order and checks · days 8–9
- Go-live · day 10
Four phases, 10 working days
In every phase, you see what we do and what we need from you.
- Working days 1–2
Kickoff and setup
UsWe connect your online store and marketplaces, upload your product data, and set up your carriers and packing rules.YouYou give us access to your online store and send us your product data: SKU, barcode, dimensions, weight. - Working days 3–7
Inbound and receiving
UsWe receive your goods, check them against the delivery note, and receive and store them. Your stock appears in your online store too, and you get access to the Partner Portal.YouYou send the goods by working day 3 at the latest (receiving on working days 8:00–16:30, or outside these hours and at weekends for a surcharge), or have HGL Group bring them in. - Working days 8–9
Test order and checks
UsWe run a test order through the whole process, from courier label to cash on delivery, and fix the switchover time.YouYou approve the test and, at switchover, stop your old warehouse or your own packing. - Working day 10
Go-live
UsLive orders start, and we monitor them closely at launch.YouYou sell; we take care of the packing.
| Working day | What happens |
|---|---|
| Day 1 | Kickoff meeting, assigning responsibilities, access to your online store, agreeing on carrier and packing needs and the inbound delivery date. |
| Day 2 | Uploading and checking product data, mapping the integration and SKUs, setting up carriers and packing rules. |
| Days 3–5 | Inbound delivery, checks against the delivery note, receiving and putting away. Stock syncs to your online store or ERP with each receipt. |
| Days 6–7 | Closing the last inbound delivery, resolving discrepancies, final stock sync, Partner Portal access and training. Buffer for goods that arrive late. |
| Day 8 | Full test order: order transfer, picking, packing, courier label, cash on delivery and status feedback. |
| Day 9 | Final checks and fixes, the switchover time and the returns route, pre-launch call. |
| Day 10 | Go-live, with close monitoring of incoming orders. |
The 10 working days hold if your product data arrives on days 1–2, your goods arrive by working day 3 at the latest, and your online store runs on Shoprenter, UNAS, WooCommerce or Shopify. For other systems, we schedule go-live after the API integration.
Where are you switching from?
You've been packing yourself
This is your first time outsourcing. We guide you through every step, from product data to the first parcel.
You're coming from another provider
We move your stock from your previous warehouse with HGL Group freight, and we quote for that too. You don't have to arrange a separate carrier. We schedule the move with you.
You import your goods
HGL Group brings them in and clears customs, and the goods go straight onto our shelves.
You have your own system
We work with a custom API integration; in that case, we schedule go-live after the integration.
About goods coming from abroad: end-to-end fulfillment. Ready-made integrations: integrations. About live operations: how it works.
What do we need from you to get started?
- Access to your online store.
- Your product data (SKU, barcode, dimensions, weight) and your packing requests.
- The goods themselves, or the manufacturer's contact details if we bring them in.
Haven't decided on outsourcing yet? Own warehouse or fulfillment partner: when does outsourcing pay off?
Frequently asked questions about onboarding
Got another question? Write to us.
How long does it take to switch to you?
Ten working days from signing to the first shipped parcel, if your online store runs on Shoprenter, UNAS, WooCommerce or Shopify and your goods arrive by working day 3 at the latest. For your own system, we schedule it after the API integration.
How much does onboarding cost?
Setup with a ready-made connector (Shoprenter, UNAS, WooCommerce, Shopify, eMAG, Allegro) is free. If you're coming from a previous warehouse, we move your stock with HGL Group freight, based on a quote. Pricing
From how many orders does switching make sense?
From roughly 50 orders a month, it's worth talking. Setup with a ready-made connector is free, but below that volume, packing yourself is usually still more cost-effective.
Do you move the stock from my previous provider?
Yes. We move your stock from your previous warehouse with HGL Group freight, and we quote for that too. We schedule the move with you.
Do I need my own carrier contract?
No. The carrier contracts are with us, so your parcels can ship at our carrier rates, with six carriers. If you have your own carrier contract, we can work with that too.
Who guides me through onboarding?
A dedicated account manager, from the first meeting to go-live, who then stays on as your contact person. Meet the team
Can I start with goods imported from abroad?
Yes. HGL Group collects the goods from the manufacturer and clears customs, we store them, and your orders can start shipping. End-to-end fulfillment in detail
In 10 working days, we'll be shipping for you.
Request a quote, and we'll get back to you within 1 working day to plan your go-live.
Last updated: November 10, 2026 · Reviewed by Dávid Kornis, Head of Fulfillment Division (interview: Trade magazin)