Fulfillment services from one partner
Six services, one warehouse, one contact person: end-to-end fulfillment, e-commerce and marketplace fulfillment, B2B fulfillment for wholesalers, resellers and retail chains, returns and withdrawal management, and value-added warehouse services. Choose the whole route from the factory to your customer's door, or just the part you need right now. HGL Group handles freight and customs clearance. Not sure whether outsourcing pays off yet? Own warehouse or fulfillment partner?
What does each service include, from the manufacturer to returns?
| Service | Manufacturer | Freight | Customs | Storage | Fulfillment | Delivery | Returns |
|---|---|---|---|---|---|---|---|
| End-to-end fulfillmentFrom the factory to your customer's door | Manufacturer: included (HGL Group) | Freight: included (HGL Group) | Customs: included (HGL Group) | Storage: included (MDS e Fulfillment) | Fulfillment: included (MDS e Fulfillment) | Delivery: included (MDS e Fulfillment) | Returns: included (MDS e Fulfillment) |
| E-commerce fulfillmentParcels for shoppers | Manufacturer: not included | Freight: not included | Customs: not included | Storage: included (MDS e Fulfillment) | Fulfillment: included (MDS e Fulfillment) | Delivery: included (MDS e Fulfillment) | Returns: included (MDS e Fulfillment) |
| Marketplace fulfillmenteMAG and Allegro | Manufacturer: not included | Freight: not included | Customs: not included | Storage: included (MDS e Fulfillment) | Fulfillment: included (MDS e Fulfillment) | Delivery: included (MDS e Fulfillment) | Returns: included (MDS e Fulfillment) |
| B2B fulfillmentCartons and pallets for B2B partners | Manufacturer: not included | Freight: not included | Customs: not included | Storage: included (MDS e Fulfillment) | Fulfillment: included (MDS e Fulfillment) | Delivery: included (MDS e Fulfillment) | Returns: not included |
| Returns managementWhat comes back | Manufacturer: not included | Freight: not included | Customs: not included | Storage: not included | Fulfillment: not included | Delivery: not included | Returns: included (MDS e Fulfillment) |
| Value-added servicesLabels, kits, custom packaging | Manufacturer: not included | Freight: not included | Customs: not included | Storage: included (add-on in the warehouse) | Fulfillment: included (add-on in the warehouse) | Delivery: not included | Returns: not included |
Two questions, and we'll tell you what you need
This is the package you need
What we handle for you: storage, packing, delivery, returns.
- E-commerce fulfillmentDetails
- Selling on marketplaces too?Marketplace fulfillment
This is the package you need
What we handle for you: storage, carton and pallet picking, delivery.
- B2B fulfillmentDetails
This is the package you need
What we handle for you: storage, packing, delivery, returns (with carton and pallet picking for B2B).
- E-commerce fulfillmentDetails
- B2B fulfillmentDetails
- Selling on marketplaces too?Marketplace fulfillment
This is the package you need
What we handle for you: freight, customs clearance, storage, packing, delivery, returns.
- End-to-end fulfillmentDetails
- Selling on marketplaces too?Marketplace fulfillment
This is the package you need
What we handle for you: freight, customs clearance, storage, carton and pallet picking, delivery.
Request a quote for thisThis is the package you need
What we handle for you: freight, customs clearance, storage, packing, delivery, returns (with carton and pallet picking for B2B).
- End-to-end fulfillmentDetails
- B2B fulfillmentDetails
- Selling on marketplaces too?Marketplace fulfillment
All our services
End-to-end fulfillment
HGL Group brings in your goods by air, sea, rail or road and clears customs; we store them, ship your orders and handle returns too.
About end-to-end fulfillmentE-commerce fulfillment
Storage, picking, packing, same-day dispatch for orders up to 20:00 on working days with six carriers, and returns handling. Orders flow in automatically from your store.
About e-commerce fulfillmentMarketplace fulfillment
We ship eMAG and Allegro orders from the same stock as your online store, with real-time stock sync and no overselling.
About marketplace fulfillmentB2B fulfillment
For wholesalers, resellers and retail chains: cartons and pallets by each partner's rules, from the same stock as your online store. EDI, EPAL pallet exchange, retailer labels, delivery slot booking.
About B2B fulfillmentReturns and withdrawal management
We receive, inspect, and restock or set aside returns within 48 hours of arrival, on working days. By separate agreement, we also handle consumer withdrawals.
About returns managementValue-added services
Quality checks, labeling including Hungarian labels, kitting, shrink-wrapping, inserts in the parcel, custom packaging, documented disposal.
About value-added servicesFrequently asked questions about our services
Got another question? Write to us.
What is fulfillment?
Fulfillment is the complete warehouse handling of your orders: receiving and storing your goods, picking, packing and shipping orders, and handling returns. With us, you can add import, customs clearance and B2B fulfillment (wholesalers, resellers, retail chains). How it works
What fulfillment services do you offer?
End-to-end fulfillment from the manufacturer to your customer, e-commerce fulfillment, marketplace fulfillment (eMAG, Allegro), B2B fulfillment for wholesalers, resellers and retail chains, returns and withdrawal management, and value-added warehouse services.
Can I order just part of the services?
Yes. Every service can be ordered on its own and extended at any time. The warehouse, the system and your contact person stay the same for all of them.
What does withdrawal management mean?
We receive the shopper's withdrawal, arrange the return shipment (label, courier), inspect the returned goods, and let your store know it can issue the refund. The refund itself stays with your store. We offer this by separate agreement.
Who handles freight and customs clearance?
HGL Group, which MDS e Fulfillment is part of. The group has its own customs clearance and is headquartered at Budapest Airport Cargo City. You have one contact person for the whole route.
How do you price each service?
Warehouse services are itemized; freight and customs are quoted individually. You'll find the itemized prices on the Pricing page.
Not sure which one you need? Ask us.
Tell us where your goods come from and who you sell to, and we'll put the package together.
Last updated: November 10, 2026 · Reviewed by Dávid Kornis, Head of Fulfillment Division (interview: Trade magazin)