Fulfillment pricing: an itemized price list, no hidden fees
Fulfillment costs come in four parts: receiving, storage, order fulfillment and shipping. With us, every item is on a separate line, carrier fees are shown as they are, and surcharges are listed separately. So you see exactly what you pay for. Connecting your online store and marketplaces is free with a ready-made connector.
How your monthly fee adds up
- Receivingwhen your goods arrive, from €0.015 per unit
- Storagebased on daily measurement, from €0.34 per pallet per day
- Order fulfillmentbase fee from €0.65 + picking from €0.09 per unit
- Shippingthe carrier's list price
Example: handling an online store order with one item starts from €0.74 (€0.65 base fee + €0.09 picking), plus the carrier fee. On top of that, only what you ask for: packaging, returns, extras. Setup is free. All prices are net (+VAT).
How we invoice, with no hidden fees
Activity-based, itemized pricing: every operation has its own fee, and everything appears on a separate line on your invoice.
Storage based on daily measurement
We measure every day how much space your goods take up, on pallets or shelves. You pay for what you actually use.
Orders: base fee + per-unit fee
A base fee per order, and a picking fee per unit from the first unit. No complicated line-item calculations.
Receiving by unit type
Per unit, per single-SKU carton or per pallet. Unloading loose-loaded containers is a separate item.
Packaging at fixed list prices
A fixed price per size, including void fill and tape. The smallest mailer bag is free.
Transparent carrier fees
You see the carrier's list price. COD handling and fuel or toll surcharges are on separate lines, passed through at cost.
Returns, billed precisely by the unit
Uncollected parcels and withdrawals have their own fees. For restocking, you only pay for units that go back into stock.
Cycle counts included in storage
Ongoing cycle counting is included in the storage fee. A full stocktake at your request is a separate item.
Your own materials are welcome
We can pack with your own branded boxes or void fill; handling them is a separate line.
Itemized price list
Every item you may see on your invoice, and how we calculate it.
| Item | How we calculate it |
|---|---|
| Receiving | |
| Receiving per unit | per unit, from €0.015 |
| Receiving per single-SKU carton | per carton |
| Receiving per single-SKU pallet | per pallet |
| Unloading loose-loaded containers | per 20 ft and 40 ft container |
| Express receiving surcharge | per unit |
| Expiry and serial number handling | per unit |
| Heavy goods surcharge | over 30 kg and over 50 kg |
| Storage | |
| Pallet storage | per pallet, per day, based on daily measurement, from €0.34 |
| Shelf storage | per shelf unit, per day, based on daily measurement |
| Online store order (B2C) | |
| Order base fee | per order, from €0.65 |
| Picking | per unit, from the first unit, from €0.09 |
| Packaging | fixed list price by size; the smallest mailer bag is free |
| Handling your own packaging | on a separate line |
| Heavy goods surcharge | per product, over 30 kg and over 50 kg |
| B2B order (wholesaler, reseller, retail chain) | |
| Order base fee | per B2B order |
| Full carton | per carton |
| Opened carton | per unit, at the online store picking fee |
| Pallet preparation | per pallet, pallet material extra |
| Full pallet release | per single-SKU pallet, no carton fee |
| B2B extras | |
| EPAL pallet exchange | on a separate line |
| Retailer labeling | on a separate line |
| Delivery slot booking | on a separate line |
| EDI | on a separate line |
| Shipping | |
| Carrier fee | the carrier's list price: DPD, GLS, Express One, MPL, DHL, Foxpost/Packeta |
| COD handling | on a separate line, passed through at cost |
| Fuel and toll surcharge | on a separate line, passed through at cost |
| Returns | |
| Uncollected parcel | per parcel |
| Withdrawal | per parcel, by separate agreement |
| Restocking | per unit, only for units that go back into stock |
| Other | |
| Value-added services | per unit or per item, on a separate line |
| Full or extraordinary stocktake | at your request, for a separate fee |
| Support with other business processes | for a separate fee |
Prices shown are net starting prices (+VAT). We set your exact fees in one quote, based on your volume. Request a quote and we'll get back to you within 1 working day. Details by service: e-commerce fulfillment, B2B fulfillment, returns management, value-added services.
Frequently asked questions about pricing
Got another question? Write to us.
What makes up the fulfillment fee?
It has four main parts: receiving, storage, order fulfillment and shipping. On top of that comes whatever you ask for separately, such as packaging, returns or value-added services. We set the itemized prices in one quote, based on your volume.
How do you calculate the order fee?
A base fee per order (from €0.65), and a picking fee per unit from the first unit (from €0.09). So handling an order with one item starts from €0.74, net. Packaging is charged at a fixed list price by size, and the carrier fee is on a separate line.
How do you calculate storage?
We measure every day how many pallets or shelf units your goods take up, and invoice based on that. Pallet storage starts from €0.34 per pallet per day, net. You pay for what you actually use.
Is the carrier fee included in the price?
The carrier fee is a separate line, at the carrier's list price. COD handling and fuel or toll surcharges also appear on separate lines, passed through at cost.
Is there a setup fee?
No. We connect your online store and marketplaces with a ready-made connector (Shoprenter, UNAS, WooCommerce, Shopify, eMAG, Allegro) at no setup fee. Integrations
Who insures the goods in the warehouse?
We have liability insurance. You can take out property insurance for your goods yourself, or through us if you prefer.
Request an itemized quote.
Tell us your monthly order volume, and we'll send you an itemized quote within 1 working day.
Last updated: November 10, 2026 · Reviewed by Dávid Kornis, Head of Fulfillment Division (interview: Trade magazin)